Thank you for choosing By Finer Design. Your satisfaction is our top priority. Please review the following terms and conditions that govern your use of our website and the purchase of our products.


**Refunds:**

We do not offer refunds on purchases. All sales are final. This policy is in place due to the customized nature of our products.


**Order Issues:**

In the event that you encounter any issues with your order, we are committed to resolving them promptly. Each case will be assessed individually to ensure a fair resolution that aligns with our dedication to customer satisfaction.


**Damaged or Incorrect Items:**

If you receive a damaged or incorrect item, please contact us within three (3) days of receiving your order. We will require photographic evidence of the damaged or incorrect item. Upon verification, we will work with you to provide a suitable solution, which may include a replacement or store credit.


**Communication:**

Effective communication is essential in resolving order issues. Please reach out to our Customer Support team at byfinerdesign@gmail.com withi ln three (3) days of receiving your order to report any issues. Include your order number, a detailed description of the problem, and relevant images if necessary.


**Custom Orders:**

Custom orders are produced with utmost care and precision. Any errors on our part will be addressed promptly. Please review your custom order details carefully before submitting to ensure accuracy.


**Changes to Terms and Conditions:**

By Finer Design reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically for changes.


**Contact Us:**

If you have any questions or concerns about our terms and conditions, please contact us at byfinerdesign@gmail.com .


By placing an order with By Finer Design, you acknowledge that you have read, understood, and agreed to these terms and conditions.


Last Updated: August 11, 2023.